Last updated: October 2025

At LupinWear, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website lupinwear.shop or make a purchase from us.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly when you interact with our website. This includes:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party payment providers)
  • Order history and purchase details
  • Account login information (if you register an account)

We may also automatically collect certain data when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website

This information helps us improve your shopping experience and maintain site performance.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders
  • To provide customer support and respond to inquiries
  • To manage your account
  • To send order confirmations and shipping updates
  • To improve our website, services, and user experience
  • To comply with legal obligations

If you subscribe to our updates or create an account, we may send you occasional promotional messages. You can unsubscribe at any time.

3. Data Sharing

We do not sell or rent your personal data.
We may share limited information only with trusted service providers who assist in operating our business — for example:

  • Payment processors (for secure payment authorization)
  • Shipping carriers (for order delivery)
  • Analytics tools (to improve our website performance)

All third parties are required to handle your information in accordance with this Privacy Policy and Canadian privacy laws.

4. Cookies and Analytics

Our website uses cookies and analytics tools to enhance your experience, analyze site traffic, and understand customer preferences.
You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

5. Data Storage and Security

We store your information securely and take reasonable technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Withdraw your consent for data processing (where applicable)
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us at info@lupinwear.shop.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Polic

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The “Last updated” date at the top of this page will always indicate the most recent revision.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@lupinwear.shop